1 reviews | Active since Oct 2015
Planet Fitness- they don't care about their clients
Planet Fitness Centurion Mega Gate Planet Fitness Centurion Mega Gate: Poor service delivery, the client does not matter as long as you take your money! A review of Planet Fitness Centurion Mega Gate by Karen C on 5 Apr 2019 Like Share Comment Report Planet Fitness Centurion Mega Gate: Poor service delivery, the client does not matter as long as you take your money! I recently joined planet fitness Jan 2019, I signed up with them on a partner deal. the first two months went fine, however the third month they have over debited my account. So I call the call center, everyday for 4 days now and no one answers. I have logged two online queries on their website and have received no feedback, I have visited the planet fitness club,, spoke to the receptionist to then said I should speak to a consultant, I spoke to the consultant and he informed me I should contact their Sales Manager Warren, I have been calling Warren for over 2 days now and she has not answered, I have provided all the evidence to planet fitness that they are over charging me and the consultant says there's nothing he can do and they don't work in finance. I email the club manager and the membership manager and still no response. What do you want me to do Planet Fitness? Planet Fitness you were quick to sign me up but it seems that, that was all you are quick to do.
