TP
Theveshen P

1 reviews | Active since Dec 2025

18 Aug 2026, 12:55

Planet Fitness - The Buzz

I'm relocating (to another province) and I've called the cancellations dept to proceed with the cancellation and I'm told I need to pay R3958 to cancel my contract. Planet fitness is a *******! The closest PF club from my new residence is 51KMs away. They are not willing to accommodate me nor are they attempting for find an alternative. What was to happen if I unfortunately am no longer to pay due to lack of income, would they still require me to pay the cancellation fee.

Absolute *******!

0
Replies (2)
TP
Theveshen P's update18 Aug 2026, 14:57
Reviewer Update
Further to the above, the CGM refuses to help the situation and rather push me to pay a a R4000 cancellation fee...
Disgusting customer service.
TP
Theveshen P's update19 Aug 2026, 09:40
Reviewer Update
No problem.
I refuse to be held ransom.
I refuse to pay R4000 to cancel my contract.
I will be referring my case to Consumer goods and services ombudsman.