DG
Danie G

1 reviews | Active since Dec 2015

19 Jan 2024, 14:01

Planet Fitness takes debit orders despite my contract being cancelled.

I cancelled my Planet Fitness membership in October 2023. However, Planet Fitness continues to take debit orders from my account. Despite numerous phone calls and confirmations that it will not happen again, it still does.

0
Replies (2)
DG
Danie G's update30 Jan 2024, 13:47
Reviewer Update
No, debit orders for the full membership amount also went off on 15-12-2023 and 15-01-2024.
DG
Danie G's update30 Jan 2024, 14:44
Reviewer Update
I called Planet Fitness to inform them of the 15-12-2023 debit order and was sent a reference nr of PFQ-72496.

My reference when I initially cancelled was PFQ-23403.