Planet Fitness takes advantage of its customers.

I joined Planet Fitness in May/June last year (2019). I was paying R399 per month and I had no complaints. I then relocated in January 2020 and there was no Planet Fitness in my area. I acknowledged that I had signed a year long contract so I still paid the monthly membership fee for the remainder of the contract year. Then lockdown happened and they stopped debiting my account. Then in August when the gyms re-opened and my contract should have ended, Planet Fitness thought it would be appropriate to start debiting my account again at an increased monthly rate of R478.90 per month - without my consent or any notice given. I called PF and told them I am done with this membership as per my contract ending in May/June and I want them to stop debiting my account. They confirmed that they will stop. It is now December and I am once again being debited. WORST customer experience I have ever had.

P.s. I literally joined HelloPeter just to post this review - THAT IS HOW BAD THIS IS.