JC
Jasmin C

1 reviews | Active since Sept 2021

24 Dec 2023, 03:18

Planet fitness sucks

This company is definitely skips alot of business protocols especially when it comes to the contract you sign with them. In my case they haven't informed me on the annual yearly fee and that it costs as much as your premium per month. They aren't really accommodating if you want to change plans so that it's more affordable to what you can pay. In general, not a company I would think proudly south African...I really feel they are *****ulent as the don't explain their contracts and also not accommodating. Not a fan at all.

0
Replies (1)
Planet Fitness
Planet Fitness's reply30 Dec 2023, 15:55
Official
Hi, Jasmine,
Thank you for reaching out.    We've escalated a ticketon your behalf.  
Our senior consulatnt will contact you as soon as possible. 

Best regards.