Planet fitness strand street... De waterkant

Very poor treatment of a customer... I've been having an issue with the direct debit the I Cleary was told the day it's convenient for them to take the money... Next thing when I get to reception my account is blocked... For four months I've been paying penalties when I pay by card @the dest... Next thing (no we don't have this date but we that date...) n I change my date to the 01st... Then they take the Flippin money in advance... Wow n the **** thing about it was last it happened owner was there with the other managers n they couldn't give a *f...