PLANET FITNESS SANDTON GATE - SERVICE APPALING

After Leaving Virgin Active due to False information sold to me at sales stage, thought I would get better "Service" from PLANET FITNESS, OH Boy, was i wrong Sales manager conned me into signing saying No Activation Fee for Discovery Members, which I already was, Little did I know there was a Billboard on William Nicol saying No Activation Fees payable for discovery members, That's just the beginning, i had taken up the Black tag which allows myself and any friend or family member to enter the gym, Was not told that I had to pay for tag and also I have 3 Dependants, who needed Each a tag which yet again not surprising was told after taking membership that they needs tags after going to the Fourways branch and to top it all there was a Gym bag that was given to New Members provided dey have been to the gym 16times,i asked Shane Sales consultant if myself and partner will get one after 16 attempts to enter the gym is was a big YES, sadly yet again was i told a Lie..... I than approached Club Manager made appointment for me I meet with sales and consultant and sales manager to find a Solution, pitch up for meeting no One showed up, Seaun Club manager assured me that he would get clarity and come back to me, 1Month has gone by, Premiums paid and yet still no Response, not even a Courtesy call to advise what has been happening in the interim.... Appallingly, Disgusted in the manner in which matter is not resolved, not to mention How Rude and abrupt is the reception Manager, she walk away from me haveing a conversation with her...