NC
Nicky C
1 reviews | Active since Nov 2018
06 Aug 2024, 08:25
PLANET FITNESS ROODEPOORT - DISASTER
So i have been a member of Planet Fitness Roodepoort on and off since they opened. I started Aqua Fit classes in January this year and absolutely love it. I work so cannot attend the 09h00 pensioners class. I was told that if i want evening classes I must find 10 people to attend. Surely that is the responsibility of the gym itself. Last night i find out that the only class i can attend, which is Saturday mornings has been cancelled with immediate effect. I have tried communicating with Storm the manager and Head Office, but falls on deaf ears. I feel that this gym is failing its members.
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Replies (1)Planet Fitness's replyOfficial
07 Aug 2024, 12:34Hi Nicky,
Thank you for bringing this to our attention. We'll escalate this matter to the relevant department. Thank you for your patience.
Best regards.
Thank you for bringing this to our attention. We'll escalate this matter to the relevant department. Thank you for your patience.
Best regards.
Planet Fitness's reply07 Aug 2024, 12:34
Official
Hi Nicky,
Thank you for bringing this to our attention. We'll escalate this matter to the relevant department. Thank you for your patience.
Best regards.
Thank you for bringing this to our attention. We'll escalate this matter to the relevant department. Thank you for your patience.
Best regards.
