NC
Nicky C

1 reviews | Active since Nov 2018

06 Aug 2024, 08:25

PLANET FITNESS ROODEPOORT - DISASTER

So i have been a member of Planet Fitness Roodepoort on and off since they opened. I started Aqua Fit classes in January this year and absolutely love it. I work so cannot attend the 09h00 pensioners class. I was told that if i want evening classes I must find 10 people to attend. Surely that is the responsibility of the gym itself. Last night i find out that the only class i can attend, which is Saturday mornings has been cancelled with immediate effect. I have tried communicating with Storm the manager and Head Office, but falls on deaf ears. I feel that this gym is failing its members.

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Replies (1)
Planet Fitness
Planet Fitness's reply07 Aug 2024, 12:34
Official
Hi Nicky, 
Thank you for bringing this to our attention.  We'll escalate this matter to the relevant department.  Thank you for your patience. 
Best regards.