Planet Fitness playing dirty with debit order & vitality benefits

Hi, my wife gave notice in June about leaving Planet Fitness. So why continue to debit when her last day is 31st July? Cheating or what? Her name is Sandisile Sikhonde & is my dependent on my discovery vitality. Cancel her membership asap as it was supposed to be done long time as she gave notice & delete her information on discovery vitality. Also you can release her vitality benefit so that it can be used in other gyms. Why are you savage guys bo?