PLANET FITNESS Pathetic costumer experience service, I have been CANCELLING my account since last year OCTOBER and even now its still not cancelled.

I have been contacting Planet Fitness to cancel my account since last year October, every time when i call or send an email ill be told that it will be cancelled but yet they're still debiting my account , I am fed up with their pathetic costumer experience service. I had a 2 years fixed contract with them and i have only managed to go to the Gym for the 1st year of my contract, 2nd year i was unable to go to the Gym for the whole year due to work, i didn't mind them debit my account then because i had a 2 years contract with them, but when my account was prior to expire i have been contacting them to cancel but it seem as if they don't want to cancel.

Please stop debiting my account, it cost a lot of money to contact you guys telepathically and i am tired of you ripping me off every month while am not even using your service. I am tired of calling you or emailing you guys because its useless as you are, please remove my details from your system and don't ever debit my account again.

Next time when i get a chance to go back to Gym ill use other Gym companies and i will never refer anyone to sign up with you because of your nonsense service, how many times should one contact and email you in order for you to cancel services and when you are been given proper notice towards cancelling the account.

I use to dislike Virgin Active but you Guys (Planet Fitness) are worse, you are like parasites with your nonsense service. i just wish if there was an attachment option here so that i can attach all my communications regarding cancellation of my account since last year October so that people can see how PATHETIC you Customer experience is and how ********, disrespectful, full of **** and ******** you are.