AS
Ami S
1 reviews | Active since Oct 2021
16 Jul 2025, 13:44
Planet fitness or planet *****s
Absolute nightmare to deal with , no wonder CEo drives a Ferrari as they do what ever they want with their clients money. Obviously mamagenegt will never take a call and all to busy counting money and show no interest in clients. Disgrace that companies can get away with such poor service and a even worse attitude.Will never put a foot in that disgusting place again and wouldn't recommend it to anyone
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Replies (2)
Planet Fitness's replyOfficial
17 Jul 2025, 16:05Hi Ami,
Thank you for sharing your feedback. We’re truly sorry to hear about your experience and understand your frustration. Please know that we take your concerns seriously and want to address them directly.
A member of our team will be reaching out to you shortly to discuss your experience and work towards a resolution.
We appreciate your patience and the opportunity to make this right.
Kind regards,
The Planet Fitness Team
The Planet Fitness Team
Planet Fitness's reply17 Jul 2025, 16:05
Official
Hi Ami,
Thank you for sharing your feedback. We’re truly sorry to hear about your experience and understand your frustration. Please know that we take your concerns seriously and want to address them directly.
A member of our team will be reaching out to you shortly to discuss your experience and work towards a resolution.
We appreciate your patience and the opportunity to make this right.
Kind regards,
The Planet Fitness Team
The Planet Fitness Team
AS
Ami S's updateReviewer Update
18 Jul 2025, 12:48Still no call , maybe it’s not in the budget . Absolute disgrace . Can’t even return a call never mind resolve an issue . Senior management , your cleaners do a better job than the bunch of you money grabbers
AS
Ami S's update18 Jul 2025, 12:48
Reviewer Update
Still no call , maybe it’s not in the budget . Absolute disgrace . Can’t even return a call never mind resolve an issue . Senior management , your cleaners do a better job than the bunch of you money grabbers