Planet Fitness not cancelling membership in time

I cancelled my gym membership at the start of 2022 when I opened two accounts for my teenagers. PF did not action the cancellation and debited my account end of Feb 2022 for R699. When I emailed them they returned an email saying it is now cancelled. (on 28 March - email sent early March). End of March they debited my account again. I then went to the Ombudsman, who did nothing but emailed the PF response to me in their own words. It is now end of April and AGAIN PF debited my account, this time including the reversal fee for the debit order. How arrogant can one company be?