1 reviews | Active since Oct 2020
Planet Fitness Membership
I am writing to express my deep disappointment and frustration regarding the recent events with my membership. Despite canceling my membership in February, I have discovered that you continue to deduct money from my account. This is unacceptable and reflects poorly on the integrity of your business. I trusted that my cancellation would be processed accurately and that I would not be charged any further. However, it is clear that this has not been the case.
I urge you to rectify this situation immediately and refund the unauthorized charges. As a former member, I expected better treatment and respect for my decision to terminate my membership as my contract expired the end of January. I hope that you take swift action to resolve this matter and prevent it from happening to others in the future.
Thank you for reaching out. I notice that you've already communicated with our senior consultant. Is there anything I may assist with?
Best regards,
Team Planet.
Thank you for reaching out. I notice that you've already communicated with our senior consultant. Is there anything I may assist with?
Best regards,
Team Planet.
