Planet Fitness Lynnwood

So Planet Fitness states they will give you a credit on your account (depending in which gym you're at i.e Planet Fitness or Just Gym) id you refer a friend to the join, I did that back in March and to this day I haven't received my credit. I've called customer service they directed ti the ckub, I went ti the ckun they directed me to customer service, I phoned the club and they keep taking my details and tell me they wil get back to me, it's be almost 2 or 3 weeks now. Today I was debited R416 from my bank account and on my debit order date I was debited my normal rate, why am I debited twice in one month, and why are they refusing to give ne my credit. Planet Fitness Lynnwood this is seriously no longer funny