CM
Calvin M
1 reviews | Active since Dec 2018
19 Jan 2026, 18:42
Planet Fitness Liberty Midlands Mall - Ongoing Aircon failure
Proper maintenance needs to take place so that we don't go weeks at a time without the AC working. It's really unpleasant trying to train in this heat, especially with the capacity of the gym being like doubled since Just Gym Scottsville has closed. It seems like January every year is a "NO Aircon" month
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Replies (3)0
Replies (3)
Planet Fitness's replyOfficial
23 Jan 2026, 14:25Hi Calvin,
Thank you for bringing this to our attention. We have logged a case with our Operations team to address the air-conditioning issue. We understand how unpleasant it is to train under these conditions, particularly given the increased capacity at the gym following the closure of Just Gym Scottsville. Please be assured that this matter is receiving attention, and we are working to have it resolved as soon as possible.
Thank you for bringing this to our attention. We have logged a case with our Operations team to address the air-conditioning issue. We understand how unpleasant it is to train under these conditions, particularly given the increased capacity at the gym following the closure of Just Gym Scottsville. Please be assured that this matter is receiving attention, and we are working to have it resolved as soon as possible.
We appreciate your patience and feedback.
Thank you,
The Planet Fitness Team.
Thank you,
The Planet Fitness Team.
Planet Fitness's reply23 Jan 2026, 14:25
Official
Hi Calvin,
Thank you for bringing this to our attention. We have logged a case with our Operations team to address the air-conditioning issue. We understand how unpleasant it is to train under these conditions, particularly given the increased capacity at the gym following the closure of Just Gym Scottsville. Please be assured that this matter is receiving attention, and we are working to have it resolved as soon as possible.
Thank you for bringing this to our attention. We have logged a case with our Operations team to address the air-conditioning issue. We understand how unpleasant it is to train under these conditions, particularly given the increased capacity at the gym following the closure of Just Gym Scottsville. Please be assured that this matter is receiving attention, and we are working to have it resolved as soon as possible.
We appreciate your patience and feedback.
Thank you,
The Planet Fitness Team.
Thank you,
The Planet Fitness Team.
CM
Calvin M's updateReviewer Update
30 Jan 2026, 14:33No problem. I guess all we have to do is wait. January id
CM
Calvin M's update30 Jan 2026, 14:33
Reviewer Update
No problem. I guess all we have to do is wait. January id
CM
Calvin M's updateReviewer Update
30 Jan 2026, 14:38No problem. I guess all we have to do is wait. January is almost over, which means we've been through the month without the AC working properly.
The gym has rented out a few portable AC units, but unfortunately this is not helping at all.
We've received text messages informing us of the AC repairs, yesterday, but I guess it's a waiting game.
It's been a horrible month of training, and
The gym has rented out a few portable AC units, but unfortunately this is not helping at all.
We've received text messages informing us of the AC repairs, yesterday, but I guess it's a waiting game.
It's been a horrible month of training, and
CM
Calvin M's update30 Jan 2026, 14:38
Reviewer Update
No problem. I guess all we have to do is wait. January is almost over, which means we've been through the month without the AC working properly.
The gym has rented out a few portable AC units, but unfortunately this is not helping at all.
We've received text messages informing us of the AC repairs, yesterday, but I guess it's a waiting game.
It's been a horrible month of training, and
The gym has rented out a few portable AC units, but unfortunately this is not helping at all.
We've received text messages informing us of the AC repairs, yesterday, but I guess it's a waiting game.
It's been a horrible month of training, and