MM
Mpho M
1 reviews | Active since Mar 2011
19 Dec 2023, 10:26
Planet fitness / Landau Attorneys
I Joined in 2021 and was not happy and requested them to cancel my membership. Fast forward they sent me to Landau Attorneys and my account was in Arrears. Made an arrangement with Landau for payment. I have asked them "Landau" previously for a statement and only today they sent it and and statement says I'm owing about 10K and the membership is still active hence the Arrears still going up. Urgently need help as I'm not using planet fitness and have requested them to cancel it. They need to backdate the statement as I have cancelled it and I'm not using it.
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Replies (1)Planet Fitness's replyOfficial
19 Dec 2023, 13:53Hi, Mpho,
Thank you for reaching out. We've escalated a ticket.
Our senior consultant will contact you as soon as possible.
Best regards.
Thank you for reaching out. We've escalated a ticket.
Our senior consultant will contact you as soon as possible.
Best regards.
Planet Fitness's reply19 Dec 2023, 13:53
Official
Hi, Mpho,
Thank you for reaching out. We've escalated a ticket.
Our senior consultant will contact you as soon as possible.
Best regards.
Thank you for reaching out. We've escalated a ticket.
Our senior consultant will contact you as soon as possible.
Best regards.
