NB
Nicole B

1 reviews | Active since Mar 2016

27 Mar 2016, 16:08

Planet Fitness is *****ing my money

Since last year I've tried to get rid of this gym. I finally paid off my contract 2 months ago (R580.00), and yet they still double bill me every month. I think this month is probably the fourth time they've taken 2 debit orders from my account. They refuse to acknowledge that I'm no longer a member. I've emailed, phoned, gone in to speak to managers, but nobody responds. The manager is never even at the branch.

0
Replies (1)
Planet Fitness
Planet Fitness's reply29 Mar 2016, 07:17
Official
Hello ladysaur36,


Dear Member

We thank you for contacting us with regards to your query.

One of our member respondents will be contact to assist you further.

Yours In Fitness