WP
Willem P

1 reviews | Active since Oct 2016

08 Sept 2024, 21:08

Planet fitness is always full of corporate excuses

Planet Fitness Montana, really. Don't wright me a response with no meaning... we try our best...typical corporate You bicycles are now broken for 4months? You are waiting for spare parts... Your TV's on the treadmills are not working.... still the excuse about load shedding.. My bank acc is something wrong... will you let me gym? Willem

0
Replies (1)
Planet Fitness
Planet Fitness's reply09 Sept 2024, 13:58
Official
Good day Willem, 
We sincerely apologize for the inconvenience  for the experience you've had at our facility. We'll communicate with our team to address the issues you've highlighted. Your feedback is invaluable to us and we're dedicated  to improving our service and overall experience of our facility.

Best regards,
Planet Fitness.