Planet Fitness *********** assistance

I received absolutely bad service from Planet Fitness in Springs Mall. Dec 2019 my wife and I app**** for a 12 month contract with them. They couldn’t put us both on one contract, so the agent, Dean, drew up my wifes contract first, we went through everything, all was well, and we signed. He then drew up my contract, assuring us that they’re both exactly the same, so I just signed mine, seeing they were the same. After lockdown, and not being billed for a few months, and then started being billed again, we tried going to the gym, but the sanitizers really made the equipment look bad, almost really old and worn out, so we decided to stop the contracts after the 12 months were over. So I emailed them and asked that the 2 contracts be stopped after the last month, giving a months notice. They then confirmed my wifes contract will be stopped however, if I want to stop mine early, there will be a R1500ish cancellation fee… Long stort short, my contract, that was the same as my wifes contract, was made out for 24 Months, and not the 12 we agreed upon. Anyway, so I left it there for a few months longer, and eventually I have saved up some money to pay the cancellation fee of R1500(whatever) I agreed to the cancellation fee seeing that no one from Planet Fitness wanted to talk to me about how their agent *****ed me over. So they deducted the fees and all was fine. A few months later they contact me, saying I have an outstanding amount of R480 somethin. And that they only deducted R1115, and not the full R1500(and something) we all agreed on… They’ve been harassing me ever since. I wanted to pay, while I had the money, now I don’t anymore. They’ve even got attorneys to harass me now to get the payment from me, to avoid further legal action… the same has happened to a friend of mine, also through Planet Fitness.