KH
Kurt H
1 reviews | Active since Dec 2020
16 Sept 2025, 05:54
Planet Fitness - Ignoring Customer Needs
I have informed staff members twice at Sandton Gate Planet Fitness about the soap dispenser issues about a month ago, and nothing has been done. There are 5 plastic bottles of which 3 do not work. I am pretty sure Planet Fitness can afford to replace these?
It seems that customer needs are not important here.
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Planet Fitness's replyOfficial
16 Sept 2025, 17:39Hi Kurt,
Thank you for bringing this to our attention. We have forwarded your feedback to our operations team, and they will be addressing the matter. We’ll be in touch with you soon with an update.
Regards,
The Planet Fitness Team. 💙
Thank you for bringing this to our attention. We have forwarded your feedback to our operations team, and they will be addressing the matter. We’ll be in touch with you soon with an update.
Regards,
The Planet Fitness Team. 💙
Planet Fitness's reply16 Sept 2025, 17:39
Official
Hi Kurt,
Thank you for bringing this to our attention. We have forwarded your feedback to our operations team, and they will be addressing the matter. We’ll be in touch with you soon with an update.
Regards,
The Planet Fitness Team. 💙
Thank you for bringing this to our attention. We have forwarded your feedback to our operations team, and they will be addressing the matter. We’ll be in touch with you soon with an update.
Regards,
The Planet Fitness Team. 💙