1 reviews | Active since Feb 2021
Planet fitness hood winked
I joined planet fitness 22 August 2019. When I signed I had a colleague with me as witness. We very spesifically asked for the one year contract and black tag. (you bring someone with you for R150 extra.) The person that signed me up had a paper that had two options :2 year contract for R 299 just like now and a R400 option for a year. I repeatedly asked for the one year contract not the two year contract. I was given the contract that had R400 in bold just like the paper he presented me. Just to find that he made me sign a two year contract but paying the amount for a year. Planet fitness refuse to admit that they deliberately deceive customers into signing contracts with different terms. Now I must pay R2000 if I want to cancel. I refused. Now they will simply deduct it from my account. They have no integrity as a company.
