PLANET FITNESS/HEAD OFFICE

I SIGNED UP FOR MEMBERSHIP 3 MONTHS BEFORE THEY OPENED.I CANCELLED IN WRITING WELL IN ADVANCED,PAID TAG FEE AND JOINING FEE CASH.I WAS TRANSFERRED OUT THE AREA ABOUT 50 KM ,SO U CNT EXACTLY PASS 2 GYMS N DRIVE 50 KMS TO WESTVILLE.I EXPLAINED MY SITUATION AND WAS TOLD BY THE BRANCH MANAGER HE WILL SORT OUT.ITS NOT 5 MONTHS LATER AND A DEBIT HAS GONE OFF,NEITHER WAS I REFUNDED MY R400 AS PROMISED.THE CANCELLATION PERIOD SAY OR COOLING OFF IS 5 DAYS AFTER YOU SIGNED UP BT GYM WASN'T OPENED,AT THAT TIME.IV CALLED AND CALLED N EMAILED GOT 1 PHONECALL PROMISED A FOLLOW UP ,AND STILL WAITING.<br> SO IF THAT IS YOU SERVICE DELIVERY WE MIGHT AS WELL GP BACK TO VIRGIN ACTIVE