VV
Vishalin V

1 reviews | Active since Mar 2015

01 Mar 2015, 07:33

Planet fitness financial disregard for customers

I requested a membership cancellation about a month ago. I was informed that my membership had been cancelled and that one more debit order would go off my account. I was then informed that my membership had not been cancelled. That i had to pay a fee and that no debit order will go off my account in future. I had paid a cancellation fee to planet fitness (as per their request) on the 25th of February 2015, and was told that no further debit orders will go off my account. This morning at 7:00am 1st March 2015, i get a notification that a debit order to the value of R209 has gone off my account to planet fitness.<br> <br> I want all monies due to me to be repaid. I will not be using this companies service going forward.

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Replies (1)
Planet Fitness
Planet Fitness's reply06 Mar 2015, 08:42
Official
Hello vishalinv,

We thank you for contacting us with regards to your query.

One of our member respondents will be in contact to assist you.

Yours In Fitness