PLANET FITNESS - EXPIRATION OF CONTRACT

I contacted the call center as I wanted to cancel my contract. I was informed twice that it was ending at the end of August and I will have to pay one more fee as I had to give one months notice and I agreed. A few days later I received an email stating that my cancellation has been declined as my contract ends in December. I then called the call center and was informed that I am now liable to pay until December due to the lockdown and I was not being debited. This is utter nonsense because my contract expires at the end of August regardless of anything, I requested to speak to a manager and she informed me that because my contract is fixed for 24 months I have to pay and if I want to cancel it will be R2000,00 and is stated on the contract. It says nothing on the contract regarding this and I will not be paying anything more!!! The lockdown affected all of us not only YOU!!!