1 reviews | Active since Mar 2010
Planet Fitness Does Not Care About Their Members
I currently have an unresolved issue and I am getting nowhere with it. I have tried calling the Call Centre several times and were given plenty reference numbers with no feedback. Two previous Hellopeter complaints were logged with a simple generic response received, not even an attempt to call me to understand and share my frustrations. Spoke to 2 Club Managers as well, no resolution as yet as well. So this is how you value your clients after me being nearly my 6 years with Planet Fitness this year if not longer. <br> Luckily for me, my membership ends in July and my partners a few months later. I am going move my service to another club (virgin active) where members are appreciated, valued and where you get value for your money. And after this final attempt, I don't really give a **** whether you reply or not as your have proven yourselves to not care about no one but yourselves and just taking people's money with no customer service at all. \EVERYBODY STAY AWAY FROM THIS CLUB"";NULL;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;517685;359;20;2;0;1;0;0;2;NULL;NULL;NULL;15/02/26 21:27;15/02/26 19:38;WORST KFC EVER...;Order 408;Ursula;***;Upon my arrival at KFC Brackenfell I started to enter the drive thru. I then reached the order window to place my order. Franco then assisted me by starting to take my order. Halfway through he yelled at his co-worker that she needs to come and relieve him as he needs to go and \pee\"" (as he put it). I then immediatley started to wonder on how hygienic this KFC is? I also then thought that clearly they are not much into professionalism. I then finished placing my order and proceeded to the next window to collect my order. While I waited on my order another lady working there climb onto the window counter. She then sat there for a few minutes with her back to me. I then found it strange that they did not have anywhere else to rest their legs"
We thank you for contacting us with regards to your query.
One of our member respondents has contacted you , and found out that you have been assisted by the club manager.
Should you require further assistance or clarity kindly contact our customer care line.
Yours In Fitness
We thank you for contacting us with regards to your query.
One of our member respondents has contacted you , and found out that you have been assisted by the club manager.
Should you require further assistance or clarity kindly contact our customer care line.
Yours In Fitness
