RM
Riza M

1 reviews | Active since Dec 2021

15 Jan 2026, 12:52

Planet Fitness Disaster

As a dedicated gymer, I switched from Virgin Active to Planet Fitness, as the PF clubs were alot closer to home. Made sense to join a fitness club close to home. Mind you, I've never had absolutely no issues with Virgin having been a member for more than 10 years. But it has been an endless nightmare, one problem after another with Planet Fitness. Either the consultants are not skilled enough or they just take you for a ride, who knows. Not including my reward programs discount, after explicitly talking about it, revoking my national membership after telling them to alter it to include the rewards discounts, buddy tag issues and and and. Honestly cant wait to switch back to Virgin when this contract ends. Even if I have to drive further.

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Replies (3)
RM
Riza M's update15 Jan 2026, 12:56
Reviewer Update
I would not recommend Platbet Fitness to anyone based on my experience
RM
Riza M's update15 Jan 2026, 19:10
Reviewer Update
Dear Planet Fitness

There would be no need to upgrade to something that was in place from the start, which i paid more than I should have and should have remained there after trying to rectify your mistake. Its everything up to this point that has been a problem.

What are the terms of cancelation of my membership?

RM
Riza M's update22 Jan 2026, 12:37
Reviewer Update
Good day Planet Fitness

I haven't received any response or reply from the 16th.

Regards,