JS
Joanet S

1 reviews | Active since Mar 2015

16 Mar 2015, 14:33

Planet Fitness deducts money without authority

WARNING TO ALL FUTURE CLIENTS!!!<br> <br> After cancelling my Planet Fitness membership via telephone and email, Planet Fitness deducted membership fees from my bank account without any authority. <br> <br> I have been querying a refund for 2 months now, with no one ever contacting me back and customer service continually making false refund promises. <br> <br> This is truly ******** from Planet Fitness. <br> <br> A warning to all future Planet Fitness Lynnwood Bridge clients. <br>

0
Replies (2)
Planet Fitness
Planet Fitness's reply17 Mar 2015, 10:25
Official
Hello CustomerJSS,

We thank you for contacting us with regards to your query.

One of our member respondents will be in contact to assist you.

Yours In Fitness
JS
Joanet S's update13 Jul 2018, 20:17
Reviewer Update
I was NOT assisted and after three years I am still waiting for my refund. A warning to all future Planet Fitness Lynnwood Bridge clients.