Planet Fitness debiting my account on incorrect day. 5 months issue and still running

I have made numerous calls and sent emails to management, agents in internal collectors, customer services, logged queries on the website and even tried the club to assist in updating my debit order date. Club was useless as always since club manager doesn't escalate queries on your behalf when he say he will. I have received closure responses from planet fitness on my queries but it seems as if it was just closed and nothing was done. So yet again Planet Fitness has debited my account since January on the incorrect day. I would love to actually speak to a person who can change my details. ********** 49 or ********** . Or perhaps I should just consider cancelling as customer service is clearly not part of PF's mission.