Planet Fitness Contracts

I went to Planet Fitness Heuweloord in November 2024, I met up with the sales onsultant by the name of Sipo. I explained to him that I want to join the gym through Discovery Vitality program, we started the contract process just to be informed that my Discovery Vitality is not active yet after I signed the contract. Sipo assured me that the contract that I signed will automaticaly change as soon as Vitality is active, where I told him to wait with the contract, I will Phone Discovery to get Vitality activated before I join. After about a week or two, a amount of R599 went of my bank account, I imediatly disputed the ammount from my bank and reversed the debit order. I phoned Sipo to query this and told him that I will only join when my Discovery Vitality is active. As soon as my Vitality was active I went back to the gym where me and Sipo finilised my 12 month contract. The first day that I went to the gym, they denied me access, I then canceled the contract imediadtly. Sipo put me throug to customer service and I spoke to an agent and she told me that it will be no problem to cancel, and that she needed to verify my bank account nr so they can pay back my deposit of R950 rand and that a agent will come back to me in this regard to finalised the cancelation. I phoned PF on the 7th of Jan 2025, after they tried to take 3 diderent amounts of my account. I explained to the agent what happened where she indormed me that I signed a 24 month contract that is not the case, Sipo informed me If you take out a contract through vitality you can only take out a 12 month contract. Now they want me to pay a cancelation fee for their negelance and their staff not doing their work. Sipo also put a 24 month contract through after I told him to wait fir my Vitality to kick in. PF also treatenned me with legal action if i refuse to pay for gym that I did not use. I read all the bad reviews regarding PF contracts, shocking that they still do this. I will seek legal advice!!