Planet fitness charged me 3 times in one month.

I called planet fitness between the middle of march and the end of march to find out of my account was owing and because I also wanted to cancel my membership due to having another gym. I was told that my account looks up to date and that I do not owe planet fitness anything and that if I was cancelling my membership at the end of the month I would have to pay R400.00 which I was okay with. At the beginning of April, there was an R800.00 debit order and a R400.00 debit order which I was not told. I’d like you to please look into it because I did not agree to pay R1200.00. I’m not happy with the service. I was assisted telephonically and the call was being recorded. They need to look into the asap.