Planet Fitness Centurion Gate continues to debit my account after confirmed cancellation

It is uttermost SHOCKING!!!!!! I cancelled my Planet Fitness membership in September 2025 and received confirmation that my membership was successfully cancelled. Despite this, Planet Fitness has continued to deduct money from my bank account up to today. These deductions are unauthorised, as my membership was cancelled correctly and on time. I have proof of cancellation as well as bank statements showing the continued debits. I am requesting: An immediate stop to all future deductions A full refund of all amounts deducted after the official, in writing cancellation, Written confirmation that my membership is fully cancelled and no further billing will occur. I have attempted to resolve this matter, but the charges are still ongoing. I expect Planet Fitness to take responsibility and resolve this urgently. Failing I will open a ***** case against Planet Fitness Centurion Gate at the SAPS