JD
Johann D

1 reviews | Active since Aug 2024

16 Jan 2025, 15:00

Planet fitness carnival mall needs top managment attention

Planet fitness at Carnival mall has only 70% of their cardio machines working and even some of the 70% is not in good working order.

The steam room is briken and the club fail to inform member that its down and when you ask them they say that they dont have a timeline poor poor customer service.

At this stage a dangeon gym would be beter

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Replies (1)
Planet Fitness
Planet Fitness's reply17 Jan 2025, 09:30
Official
Good day Johan, 

Thank you for bringing this to our attention.  We sincerely apologise for the inconvenience. 
We'll communicate with our maintenance team to assist in resolving the matter. 

Thank you for being so patient.