DLR
Don-Andre Le Roux

1 reviews | Active since Nov 2014

11 Sept 2025, 11:46

Planet fitness Brakpan - In a bad State equipment terrible

Planet fitness Brakpan Or Mall @ carnival the equipment is very big problem they did a upgrade on the equipment but taking away 8 machines, that barley gave any problems with 4 machines second hand repainted equipment that is not strong at all (back machines) the gym is really busy and taking away half of the machines is just crazy in my opinion you wait more that you train because bad decision in not just my mind everybody is complaining about it and is not happy at all

secondly

The cardio equipment (treadmills, fitness bikes and elliptical) half of them are out of order some of them has been of for 3 months or longer and rest of them are making noise when you use them like at any moment they will break due to the machines not working you are always waiting for a cardio machine

The reason why I am complaining I enjoy going to this gym, but maintenance is not being done, and you can't take away half off the equipment while every day you have new members joining. You can't plan work out and time spend in the gym because of people waiting for machines

You make alot of money give back to people that support you

0
Replies (1)
Planet Fitness
Planet Fitness's reply15 Sept 2025, 11:37
Official
Hi  Don-Andre  

Thank you for taking the time to share this detailed feedback with us. We completely understand how frustrating this must be, and we’ve forwarded your concerns to the relevant department for urgent review. Please know that your experience matters to us, and we are committed to improving your training environment. 

Regards,
The Planet Fitness Team.   💙