JJ
Joquin J

1 reviews | Active since Mar 2026

20 Mar 2026, 09:55

Planet Fitness Brackenfell – Security Concerns

I am very disappointed with the security situation at Planet Fitness Brackenfell. My vehicle was tampered with (“key‑jammed”) in their parking area, and personal items were ******. I reported the incident to the branch, but I received little feedback and had to follow up multiple times myself. No one checked in on my case or provided updates. The manager confirmed that there are no security cameras covering the outside parking area, which means they were unable to assist further. This was extremely concerning to hear. When I opened a case with SAPS, the officer mentioned that there have been other break-ins in the same business park, including an incident involving a Planet Fitness customer earlier this year. This left me wondering why members were not informed about these risks. Based on my experience, I no longer feel safe parking there and have decided to cancel my membership.

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