Planet fitness Brackenfell Pathetic Service

Horrible service received from the moment I joined just over two months ago. First the sales agent I dealt with provided half information and it was a back and forth with with a tag my son must have to join. Finally I paid the tag and everything went good. A month pass and suddenly my son's tag was blocked he couldn't enter. BC was sent but no one receives it. They let him pass through and suddenly tonight I found out there is no contract on his profile. What a shock this was when I heard he must have his own contract that nobody informed me about after the times he successfully passed through with his tag. A bunch of *********** workers and everyone has their own rule and story to add as to what is going on. They can't assist you with an issue at night and only a sales person can help you. That don't even make sense. You come to gym to unwind and relieve stress then they add stress to your life. I do not need you just an FYI I am happy to cancel my contract at your expense planet fitness. I don't owe to out up with bulls hit like this I'm very sorry. I actually rate your service a big 0. The only time you get friendly service is if they are your friend.