Planet Fitness BAD Customer Service

If there where zero stars I would have allocated that to rating Planet Fitness and their Customer service. I joined through Vitality which informed me that my contract should be month to month. Upon phoning PF I am told no its a year contract. After explaining to them that due to medical reasons I can not attend the gym anymore, they are still not willing to void 2 months left on my contract even after I said once I have recovered I would like to join up again. But if this is how Planet fitness treats customers I never ever want to join them again. I will never ever recommend PF to any friend or family memeber. BAD BAD BAD customer service.