NT
Natania T

1 reviews | Active since Apr 2014

01 Dec 2015, 13:01

Planet fitness are liers

So I rejoined Planet Fitness Lynnwood in June 2015. The previous year they really nailed me with this December Annual levy clause in the contract, so before I signed in June I made sure form the consultant that I do not have any double levies in December. The consultant told me that I joined in June, so I am not a member for a year yet so I will not have any deductions from my account. <br> <br> I joined on the two years contract, for which I paid UPFRONT. Yesterday I received a sms stating that my annual levy is payable. I immediately send an email to Deon at Plant Fitness Lynnwood. he forwarded the email to the NEW general manager there. The manager just phoned me (1 December 12:55pm) with this exact feedback: \I phoned the customer care centre

0
Replies (1)
Planet Fitness
Planet Fitness's reply02 Dec 2015, 14:48
Official
Hello NataniaTesnar,

We thank you for contacting us with regards to your query.

One of our member respondents will be in contact to assist you.

Yours In Fitness