1 reviews | Active since Jan 2019
Planet Fitness are **********!!
Worst experience with any company ever! First, they make no compensation for people who suffered through covid, lost their jobs and had to relocate (memberships cannot be canceled due to a worldwide pandemic when no one can gym anyway because of lockdown) and Second, now they have increased the rate I signed with 2 years ago ****erally a month before lockdown happened) AND they put a double deposit on my account meaning that I get to pay my increased monthly fee TWICE! As I am now working overseas, I cannot go to them directly and there is absolutely NO way of contacting them. When I email it bounces back as the gym I signed up at is also now permanently closed..... but I still pay membership to that gym??? They dont answer phone calls either? I have tried looking online for other options but its like they hide all contact info to not be contacted?? How can I sort this out?! You guys are ******** and **********! The bank says I cannot dispute or stop the second (double) deposit as it is an "agreement" with the service provider, which I NEVER made! I have to go to them directly... but how? And how can they possibly just suddenly put a repeat double deposit on my account without my knowing and without my consent??? Sitting overseas and with covid and its strict rules, how can I confront them?! Worst worst worst company ever! DO NOT JOIN THEM! You will have nothing but headaches from them!
