NS
Niren S

1 reviews | Active since Jun 2016

26 Feb 2018, 11:08

Planet fitness are *********

Today 26/02/2018 planet fitness debited my account which is normal.i was told that my salary date will change to the last day of every month starting from March 2018.i was contacted by someone from planet fitness to arrange for the debit order to change.i was told that I need to pay R199 on the 25th of March this being said after I told the idiot on the phone that I will only get paid on the last day of the month and I told her that they can debit my account on the 1ST April 2018 for March payment and the on the 1St may for aprils payment and she said they cannot skip a months payment and she said no they will debit my account on the 25th March 2018 and on the 1St April 2018,I told her there wont be funds available on the 25th and she said if it bounces back I must go pay at the gym.i ask her who is going to carry the cost for the bank charges and she said that the gym wont carry the cost,I must pay for bank charges even thou im telling them in advance that there wont be money in my account and she is still telling me they will debit.im going to get a lawyer involved because I am being ********** by this place.i should of went with my gut and joined virgin active gym.if they cannot assist their clients then its not worth it to use this gym and im going to tell everyone I know how this gym operates

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