BB
Busisiwe B

1 reviews | Active since Aug 2023

30 Jun 2025, 16:29

Planet Fitness and Landau Attorneys

I am writing a complaint about this gym company and they credit collectors Landau Attorneys. We made a payment agreement of the amount that was owed of which payment was made for the first 2 months. The agreement was made that I will pay R1 144,36 for 3 months. The amount that was owed to the ****mer gym was R3041,40 they added their legal fees which cost R3 406,94. I have been paying as agreed and only now when I am supposed to make the last payment I am told that I own R1 190,54. These people are welling to assist as well as the customer care at planet fitness.

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Replies (1)
Planet Fitness
Planet Fitness's reply11 Jul 2025, 15:18
Official
Hi Busisiwe,

Thank you for reaching out and sharing your experience. We sincerely apologise for the frustration and inconvenience caused. A member of our team will be in contact to assist in resolving this matter. 

The Planet Fitness Team 💙