TN
Tino N

1 reviews | Active since Sept 2020

31 Oct 2024, 08:45

Planet Fitness, always ready to take your money, never to give back.

Extremely frustrated with Planet Fitness's complete disregard for customer inquiries. I've sent 3 separate emails, but have yet to receive a single reply. It's clear that they're only interested in anything that does not lead to a profit also definitely not interested in the community, and doing their bit to helpI. I strongly advise potential members who care where their money goes to reconsider joining a gym that does not care to give back.

0
Replies (3)
Planet Fitness
Planet Fitness's reply31 Oct 2024, 15:00
Official
 
Good day, Tino,

Thank you for reaching out. Our team member is attempting to contact you; please let us know the best time to reach you.

Best regards, 
Planet Fitness Team. 
TN
Tino N's update01 Nov 2024, 07:02
Reviewer Update
I am really not interested in an apology or an excuse, but anything else email me.
Planet Fitness
Planet Fitness's reply01 Nov 2024, 10:28
Official
Good day Tino, 
Our team member will communicate with you via email. 

Best regards, 
Planet Fitness Team.