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Maritha M
1 reviews | Active since Aug 2012
26 Sept 2025, 08:49
Planet fitness: a parasite for life!!!!!
Please do yourself a favour, and do not join this organisation!!!
Once they have your bank details, they just keep taking your money. They never stop, never mind how many times you cancel!!! They simply continue to run debit orders!!!!
To make it worse, they just do not refund you, so practically they ***** your money for as long as you have the same bank account details. Impossible to get rid off even long after your contract has expired.
Terran, the manager at Hennopspark branch, made long promises, still this month the debit orders for me and my wife ran again.
This is just rediculous! You simply can't get rid of planet fitness, never mind what you do.
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Replies (1)Planet Fitness's replyOfficial
29 Sept 2025, 17:29Hi Maritha,
Thank you for bringing this to our attention. We sincerely apologise for the frustration and inconvenience you’ve experienced. This is not the standard we strive for, and we take your concerns very seriously.
We will escalate this matter immediately and provide you with an update once feedback from the relevant team has been received.
Thank you for your patience while we work to resolve this for you.
Kind regards,
The Planet Fitness Team. 💙
The Planet Fitness Team. 💙
Planet Fitness's reply29 Sept 2025, 17:29
Official
Hi Maritha,
Thank you for bringing this to our attention. We sincerely apologise for the frustration and inconvenience you’ve experienced. This is not the standard we strive for, and we take your concerns very seriously.
We will escalate this matter immediately and provide you with an update once feedback from the relevant team has been received.
Thank you for your patience while we work to resolve this for you.
Kind regards,
The Planet Fitness Team. 💙
The Planet Fitness Team. 💙
