DL
DawonZA L

1 reviews | Active since Mar 2022

29 May 2024, 19:40

PLANET FITNESS *******

Cancelled our gym contracts, with appropriate notification, with a clear instruction to NOT renew the contracts when the two-year period is up. Planet Fitness acknowledged, eventually that they had in fact, received the instructions to cancel/not renew. But guess what... continua aluta... with the monthly debit orders. My wife is still awaiting a refund, 5 months later… and now my own membership also needs 3 months of refunds… for debit orders *******ly run against our banking account.

Karma is real, Planet fitness peeps… your turn is on its way, Capetonians… be brave.

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Replies (2)
DL
DawonZA L's update10 Jun 2024, 10:50
Reviewer Update
***N... and *** N
DL
DawonZA L's update08 Aug 2024, 11:45
Reviewer Update
Fast forward to today... Despite having provided factual evidence to the Planet fitness collections team, of the contract cancellation notification (in April 2023 for a November 2023 contract expiry and cancellation)... and their email acknowledgement of that request.... the *****s at Planet Fitness collections continue to hound us for payment of subscriptions? Hello Delmaine Rafferty!!!

Certainly on a planet of their own, oxygen *******.

Consumer protect act action coming up next week, Delmaine Rafferty, with you being named as respondent