Planet Fitness

Dear Planet Fitness Roodepoort,

Again I am writing to express my concerns and dissatisfaction with the current conditions at the Planet Fitness Roodepoort branch. While I understand that load shedding is beyond your control, I believe there are measures that can be taken to enhance the overall experience for members during such challenging times.

Firstly, I would like to address the lack of ventilation and cleanliness within the club. Despite load shedding, it would greatly benefit the members if fans were strategically placed throughout the facility to alleviate the discomfort caused by excessive sweating. Additionally, I have observed a decline in the cleanliness of the exercise machines. I kindly request that you communicate with the cleaning staff to ensure more frequent and thorough cleaning, especially during peak hours.

Another notable issue is the non-functioning air conditioning system, even after load shedding. This contributes significantly to the overall discomfort experienced by members, as the gym becomes excessively hot and humid. Addressing and resolving this issue promptly would greatly improve the overall atmosphere and satisfaction of members.

The computer on ICG8 bike on top floor is already broken again and are left like that. nobody cares to fix it... The second bike has not returned since last year. which also did not work for almost 7 months. We pay a fee to make use of your facility and equipment to be maintained.

Your attention to these matters is highly appreciated.