CE
Christine E

1 reviews | Active since Feb 2015

10 Feb 2015, 13:17

PLANET FITNES IS USELESS

I ended my contract with planet fitness for last payment 31 October 2015. Janine at Montana confirmed everything was ok. The begining of Nov 2014 and amount of R426 was deducted and on 4 Dec 2014 again R426 was deducted. I went to the bank to reverse this as it is illigal! Then end of Dec they deducted R853 from my account again. I reversed at my bank again. End of Jan 2015 they deducted R873 and I reversed it again. Numerous enquiries with Janine, Wesley and Agent 26 with no reply. Wesley gave the following feedback: \ekt alles deur gestuur na hoof kantoor by call centre maar nog geen trug voer gekry nie

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Replies (1)
Planet Fitness
Planet Fitness's reply11 Feb 2015, 09:20
Official
Hello Stina01,

We thank you for contacting us with regards to your query.

One of our member respondents will be in contact to assist you.

Yours In Fitness