1 reviews | Active since Feb 2014
Planet Circus!
I signed a 12MONTH contract with PF Roodepoort in the beginning of 2015. A month later, I got the good news that I was pregnant. Unfotunately,by April, I could not attend the gym due to health problems. I tried to ask Planet Fitness to freeze my membership until I have given birth. This request was denied. And so I contunued to pay gym fees without going to the gym. <br> In January of 2016, I was called by PF about renewing my contract. i informed Planet Fitnmess that I do not want to renew my gym contract. I have since moved to Midrand and there are no Planet Fitness gyms there. Even if there were, i would not ever renew the contract after being forced to pay for gym during my pregnancy. Planet fitness has no concept of customer service. Much to my chagrin, it is end of March now and Im still dealing with PlanetFitness. I have spoken to 4 diffrent consultants, each has a new version of the story. My account has gone:<br> 1. From being in arrears 2. To my cancellation not being logged 3. to me being told i actually signed a 24month contract 4. to being told my account is up to date 5. to being told my cancellation was only logged in february and I must still pay for march....<br> Nonsense!!
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Yours In Fitness
Dear Member
We thank you for contacting us with regards to your query.
One of our member respondents will be contact to assist you further.
Yours In Fitness
