Pitiful service - Unable to cancel contract

<p>the gym sales representative by the name of Freddy at PlanetFitness Platanum Sandton told me to e-mail ********** to start the process of canceling my account. </p> <p> </p> <p>I have been emailing them for the last week and have not received a reply nor a responce. This is further after to conversations with Freddy telling me that my contract is no longer with discovery as I have moved jobs and cannot continue going to the gym. I was wacked with a double bill which was not disclosed to me!!! Further as well as I asked for a copy of my contract as I didn't receive it when I signed-up and was told he would he mail this to me. This was over 2 months ago that I have been facing this issue.</p> <p> </p> <p>Kindly start the process immediatly and get in-touch.</p> <p> </p> <p>Thanks.</p> <p> </p>