1 reviews | Active since Aug 2016
Phoned earlier to confirm that I owe them nothing, only to receive a call today.
<p>I joined Planet Fitness in December 2013. I was on Discovery Keycare as well, therefore my fees were R99.00 per month.</p> <p> </p> <p>Unfortunately the company I worked for closed down early in January. no debit order ever went off my account and I just left it at that. I received no calls or correspondence from planet fitness, I also never visited the gym, not once!! I admit that I was not thorough in my follow-up, as I should have cancelled my contract then and there. </p> <p> </p> <p>I did however cancel it in April 2014. No response from planet fitness. Cancelled it again in August 2014. I received an email saying it was never cancelled and I owe them money. I agreed to pay a certain amount which was confirmed by them, but never put in writing (I should've made sure it was). A couple of debit orders go off as discussed and then it just stops early december 2015. I assumed they were happy as they stopped collecting money. I phoned saya recoveries earlier this year to confirm if I owe them any money. They tell me no, as my ID number does not even reflect on their system.</p> <p> </p> <p>I received a call today from a very nice gentleman at SAYA. He was very patient and allowed me to rant about Planet Fitness as they also forced my parents to pay money which they did not owe due to Planet Fitness' own bad administrative s****s.</p> <p> </p> <p>I refuse to pay Planet Fitness any more than I already have. How can my debt be cleared one second and a couple months later I owe them again? </p> <p> </p>
