1 reviews | Active since Nov 2018
PF makes rules to suite themselves.
I would really like to give Planet Fitness a -5/5 rating.
I warn anyone wanting to join planet fitness to rather go somewhere else. even if it is more.
My complaint is a few things wrapped up into one.
Firstly you are breaching contracts. and it is disgusting!
I joined Planet Fitness on the 16th of September 2019. we then had lockdown for 5 months. and my contract was extended by 5 months.
Firstly no one signed for this extension and in your T&C's it states that i need to sign to have such extensions done, you also extended a Fixed Term contract,
On top of this i was charged a "Annual" Levy in December. but the issue is my contract was extended by 5 months. so i only paid for 7 months in 2020, but am being charged for a levy that should only be due after 12 months...... which means it would only be due in April-May 2021. not December.....
To this since 5 months is being carried over this means since the start of my Membership it has not even been a full 12 months since joining PF...
12 months would only be at the the end of January-February.
1. you have charged me a "ANNUAL" levy before my membership even hit it's first 12 months
2. My "Fixed Term Contract" was extended by 5 months wish means my Levy should also be extended to reflect the new contract dates
3. your contract states i need to sign or agree to an extension, which i did not.
I am very disappointed in Planet Fitness. and trust people do not sign up at any of the branches.
i have canceled my membership. and i refuse to pay ANY cancellation fees, as you have gone against your own contract T&C's. i will reverse any debt orders taken off. and will take my money elsewhere.
