PF*** - Debit ORDER twice off with 2 different debit orders - Planet Fitness Olympus

What an unpleasant experience it was to join Planet fitness Olympus _Bruce_ was the sales person, not one of the promises made was kept.

Today I saw my monthly debit order was deducted the 28th of February R399.60 as well as 2 March 2020.

I contacted Planet Fitness Olympus, spoke to a Dameon @ 08:15 today, to which he assured me he will give feedback before 10:00. So did 10:00 come and go, I then phoned again 10:30 to which he then again assured me to give feedback before 11:00, yet again NO FEEDBACK was received.

I then phoned again 12:15, to which Melissa answered, I asked to speak to the Manager but was informed he is “BUSY”. She then phoned you – the call centre - to which you rep**** that the 2 debit orders was deducted because of Feb and then March. I explained that “Bruce” said the 1st instalment will be deducted the 1st of March.

I am furious – R400 is a lot of money and I want it to be paid back as soon as possible.